Disney+ launched, then it broke
Disney opened up the streaming floodgates last night, and launched its much-hyped Disney+ streaming service. Too bad the big launch was marred with glitches.
The introduction of Disney+ marks a huge gamble by the company, which is now taking the likes of Netflix and Amazon head on.
Last night the service went live on TVs, tablets and smartphones across the US, UK and the rest of the world. According to Disney CEO Bob Iger, it was "a historic moment for our company that marks a new era of innovation and creativity."
However, minutes after its launch social media was up in arms over users inability to watch anything on the platform. Disney acknowledged problems with the launch, saying it was “due to strong demand”.
"The consumer demand for Disney+ has exceeded our high expectations," the company said in a statement. "We are pleased by this incredible response and are working to quickly resolve the current user issue. We appreciate your patience."
According to web monitoring service Downdetector, there were more than 8,000 problems reported in the first hours of the launch.
Many fans stayed up late (the service launched at 3AM in the US) to watch the debut of The Mandalorian, the new Star Wars series. However, excited fans were the first to complain of long wait times, streaming failures and inability to contact technical support.